The fees for Internet registration, telephone registration, and changes to registration made on the Internet must be paid using a credit card (VISA or MasterCard only) or a debit or check card that carries the VISA or MasterCard logo and that can be used without the entry of a personal identification number (PIN). Bank cards without a VISA or MasterCard logo cannot be accepted. The merchant name that will appear on your credit card statement is “Eval Systems Test Fee.”

The fees for registration by U.S. mail and changes to registration submitted by mail must be paid by personal check, cashier’s check, money order, or credit or debit card (VISA or MasterCard only). Fees for rescoring a test and for additional copies of test results must be paid by personal check, cashier’s check, or money order. Checks and money orders should be made payable to Evaluation Systems in U.S. dollars. Please write the last five digits of your social security number on your payment. Do not send cash.

If you register to take the same test on multiple test dates and pass the test on the first test date, you will not be issued a refund for your additional registrations on the basis of your passing performance.

If, for any reason, your payment for a test date or test service does not clear (for example, if your personal check is returned by the bank or if you dispute a credit card charge), you will have an outstanding balance with Evaluation Systems. In this case

• you will be assessed an additional fee to cover the processing required to clear your account;
• you will not be allowed to register for future test dates until your balance, which includes the additional fee, is paid in full;
• you must make your payment to clear your account by cashier’s check or money order only, unless you are making a subsequent credit card payment for additional services, in which case your credit card will be billed for both the outstanding balance and the additional requested services.
  
  

If you have any outstanding balance owed by you to Evaluation Systems 14 calendar days after a test administration for which you were registered, all of your scores for that test date will be permanently voided and will not be reported to you, to ISBE, or to any institutions. It is your responsibility to ensure that your account is paid in full and all payments have cleared by this deadline. Any payment received later than 14 calendar days after the test date will be used to clear your account but will not alter the permanent voiding of your scores. You may wish to call Evaluation Systems prior to this deadline to confirm that your payment has been received and your account is clear.

The following additional policies apply to you when you have an outstanding balance with Evaluation Systems:

• If you attempt to pay for any further services by credit card, your credit card will be billed for the amount of all services you have requested, as well as the outstanding balance owed. You agree to pay for all such services and outstanding balances in the event your credit card company does not.
• If you attempt to pay for any further services by check or money order, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.
• Any credits or refunds for which you may be eligible will be applied first to your outstanding debt, with any excess to be returned to you.
  
  

If you intend to register for consecutive test dates and require alternative testing arrangements, please call (800) 239-8107 or (413) 256-2870 as soon as possible to discuss your request for alternative testing arrangements. This is necessary to allow the maximum amount of time to process your request. Because of time and logistical issues, it may not be possible to grant some requests for alternative testing arrangements made by individuals who register for consecutive test dates.