Contact Information

If you have questions after reading this registration bulletin, you may contact the offices listed below for further information. In all correspondence, please include, or be prepared to provide, your full name, mailing address, telephone number, and social security number and the test(s) about which you are requesting further information.

If you have questions regarding:
  • Test registration
  • Administration procedures
  • Admission tickets
  • Score reports

Contact: The Illinois Certification Testing System (ICTS)

ICTS
Evaluation Systems
Pearson
P.O. Box 660
Amherst, MA 01004-9000
 
(800) 239-8107 or (413) 256-2870
8:00 a.m.–5:00 p.m. central time
Monday–Friday, excluding holidays
(Automated Information System available 24 hours daily)

Fax: (413) 256-7086

Teletypewriter (TTY): (413) 256-8032
 
To send an e-mail request to Evaluation Systems click here.
 
If you have questions regarding:
  • Scheduling computer-based test appointments

Contact: Pearson VUE

www.pearsonvue.com/icts
 
(800) 989-8532
7:00 a.m.–7:00 p.m. central time, Monday–Friday, excluding holidays
 
If you have questions regarding:
  • Program policies
  • Which test(s) you must take

Contact your college advisor, certification officer, or regional office of education, or visit the Illinois State Board of Education (ISBE) Web site at:

www.isbe.net/certification/

ISBE affords all applicants equal opportunity without discrimination because of race, sex, color, religion, national origin, ancestry, age, disability, marital status, unfavorable discharge from military service, or any other basis prohibited by applicable law.

Large-print copies of this registration bulletin are available from the ICTS program at the address listed above or by calling (800) 239-8107.

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Evaluation Systems, Pearson, P.O. Box 226, Amherst, MA 01004